The painter(s) themselves were great. The work was done well, with good attention to detail, and with respect toward our property. But the planning/scheduling of the work could stand some improvement. We were told that we were "on the schedule", and that it would be "a few weeks out". And then all of a sudden we get a call saying "We're starting tomorrow!" More advance notice would have been appreciated.
Also tried to ascertain what the overall project timing would look like, and when we would need to be around the house to support whatever needed to get done. We were told "you don't need to be there; just check on things each day". Totally false. We had to be there to open doors that were getting painted, and we had to be there to answer questions, and we had to be there for a few other things. Fortunately, we were able at the last minute to rearrange our work schedules to be able to be there for the work, but it was irritating to not have those needs accounted for.
Susan S. | Lake Oswego, OR
July 25, 2018
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